Buku Panduan Sistem
Role: Head Office Panduan Eksekutif
- 1Distribusi Target Retensi: Gunakan menu Analytics Dashboard lalu klik tombol Upload Master Target. Format file Excel (.XLSX): Cabang | No Rangka | Potensi Rupiah | In S2 | Potensi Svc (8/9) | Bulan S2.
Role: Cabang & SA SOP Operasional
- 1Aturan Gamifikasi Terkunci: Pelanggan wajib memulai dari Servis 8 (Bypass ke Servis 9 jika terdaftar di Target ShortTerm S-9). Tiket lanjutan tidak dapat dibuat jika tiket sebelumnya masih berstatus ACTIVE.
Registrasi & Cetak Tiket
GRADUAL LOYALTY
VOUCHER
No. Polisi & Rangka
-
MODEL: -
Target Servis Berkala:
-
Full Benefit (Jasa, Part & Bonus):
-
Basic Benefit (Diskon Jasa Saja):
-
Batas Max 6 Bln (Full):
-
Batas Max 7 Bln (Basic):
-
Roadmap Riwayat Loyalti:
Unique Validation Code
-
Sistem Validasi SA & Klaim Benefit
Pilih Opsi Scanner
Tunggu hingga kode terbaca.
Verifikasi Manual
Pelanggan & Unit
-
-
-
Validasi Status Voucher
-
Max 6 Bln (Full Benefit):
Max 7 Bln (Hangus Basic):
Benefit Yang Bisa Diklaim SA:
-
Modul CRM & Retensi Cabang (Single VIN)
Satu No. Rangka hanya muncul satu kali beserta tanggal jatuh tempo terdekat.
| Pelanggan & Unit |
Jatuh Tempo (Batas 6 Bln)
â
|
Servis 8 | Servis 9 | Servis 10 | Servis 11 | Aksi Voucher & Web |
|---|
Predictive Analytics & Executive Dashboard
Strategic Performance Governance: Servis 8 vs 9 Breakdown, ARPU & COO Realization
Pacing Alert
Rasio realisasi kedatangan tiket saat ini masih di bawah benchmark 30%.
Targeted Loyalty Performance Control (Input vs Output)
Total Database Leads
0
Populasi Base Data S2
0%
Benchmark Konversi: 30,0%
đ Proyeksi Workload & Kapasitas Servis Berkala Semester 2
Estimasi sebaran kedatangan unit di Semester 2 untuk persiapan load kapasitas bengkel (Klik bulan untuk melihat detail).
đģ Retention Funnel (Servis 8 vs 9)
Reverse Funnel (Tgt 30%)0
Total Actual Revenue (Gross)
Rp 0
S8 Gross: Rp 0
S9 Gross: Rp 0
Projected Target: Rp 0
Aktual / RO (Total):
Rp 0
Ideal COO: Rp 0
S8 (70k KM)
Rp 0
COO: Rp 0
Ratio: 0%
S9 (80k KM)
Rp 0
COO: Rp 0
Ratio: 0%
Investasi Subsidi HO
Rp 0
Rp 0 / Unit Retensi
Estimasi Gross Profit (GP)
Rp 0
Realisasi GPM: 0%
Gross Profit Multiplier
0.0xRevenue Multiplier: 0.0x
Potential Revenue Outstanding (Unconverted Leads)
Rp 0
đ Top 5 Service Advisor Leaderboard
Ranked by Redeemed Units & Gross Revenue| Rank | Dealership â | Service Advisor â | Registered â | Redeemed â | Gross Revenue â | ARPU / RO â | vs COO |
|---|
đ Vehicle Analysis
| Model Unit | Redeem | Revenue | Share |
|---|
đ Dealership Performance & Irregularity Control
24 BranchesNIS Program Governance & Integrity
Cross-System Compliance, Invoicing Audit & Dealership Discretionary Oversight
Total Invoiced WO
0
NIS Billing Records
Verified & Aligned
0
0% Compliance Rate
Scope Exception
0
Non-Standard Scope
Unlinked Invoices
0
Pending Web Redemption
Total Billed Gross
Rp 0
Actual Realized Invoicing
Tagihan Subsidi HO
Rp 0
0 Unit On-Time (â¤6 Bln)
| # | Dealership â | Invoiced WO â | Verified â | Scope Exc â | Unlinked â | Unbilled â | Compliance % â | Gross Billed â | Subsidi HO (Rp) â | Action |
|---|
| # | WO No. & Date â | Dealer & SA â | VIN & Model â | Job Scope (NIS) | Labor Discount | Gross Invoice â | Item Bonus (Subsidi HO) | Compliance Status â | Audit Trail / Remarks |
|---|---|---|---|---|---|---|---|---|---|
| Click "Reconcile Data" to initialize automated verification. | |||||||||